January 2007 Archives

If I hadn't been fired, I would never have set up Arun Consulting, worked on such wonderful projects, had so much fun, learned so much and made such good friends. But I can't say it as well as this guy. Watch this video and make up your own mind

Is this the end of big expensive ERP systems?

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Perry Smit, a good friend of mine just implemented Apache OFbiz at a couple of his customer's sites. This is an open source ERP system that has the "Apache" brand. It's free to download. Take a peek: Apache OFbiz

An excellent preview by Seth on marketing efforts

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Seth's post on marketing effort - "Levels of Effort"- really is so obvious, that it isn't. It actually has a very hard grain of truth.

There are two of his levels that are very similar - "No effort" and "No apparent effort". The first level is when the entrepreneur doesn't do any marketing at all. The second is when the entrepreneur does his marketing so well that it appears as though he doesn't need to do any marketing. Customers just keep on coming (back).

I think that the difference is in creating something really really unique - and something that fits with a special niche of customers, and letting them know where to find it, and getting them to spread the word.

I'd be visual and call it a "mooing purple cow"... :-D

Metrics to evaluate IT suppliers

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I did some work recently to evaluate a supplier of IT solutions (an outsourcer) for one of our clients. Here are the metrics I used. Categories covered from the customer's point of view are Quality of service: Are the tangible results being delivered Client satisfaction: Is the experience of working with you a pleasure? Partnership: Change management, continuous improvement and innovation, transparency and candor in relationship as a trusted advisor Market alignment: Split into commodity services and value added services - any special skills? Backup recovery and disaster management: Answering the "What if" questions. Design and Domain knowledge: How well do you know my business? Third party management: Can you manage my other suppliers to deliver as well as you do?

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Why wear a suit?

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Mark Cuban has this fairly "contentious topic" on wearing a suit to work. He doesn't wear a suit anymore.

Tom Peters on the other hand always wears a suit. On a video on (I believe businessweek), he explained that the more controversial your message, the more conservatively you need to dress.

I don't worry too much. I wear a suit because everyone else in my company wears one and because my girlfriend likes me in a suit.. Suits are OK.. but Ties are a definite no no. I hate ties, but perversely, I buy more ties than any other form of clothing.

Yup, I need help.

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